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Career Level: Mid Level (2-5 Years Experience)
Required Education: GED Equivalent
Innovative Staff Solutions has a fantastic internal career opportunity!!
Do you have great customer service? Are you innovative? Do you like to work in a team environment?
Due to internal promotion, we have your next career opportunity available!! Innovative Staff Solutions is looking for the next Pre-Employment Supervisor.
This position is based out of our Mattoon Corporate Office.
As the Pre-Employment Supervisor you would be responsible for supervising the pre-employment process. The staff is responsible for screening and processing applicants in a timely manner in a call center type environment. Responsibilities include all aspects of client service, customer service, multi-tasking, and more examples below:
- Interview and process candidates for available job opportunities.
- Holding the team accountable for their responsibilities.
- Process backgrounds, checking multiple sites
- Capture valid information with reference checks
- Capable of communicating with clients via phone, email and in person.
- Documentation into our HRIS system.
- Other duties as may arise.
- Must be proficient with Microsoft Word and Excel, and Outlook
- Must have strong communication skills both verbally and written
- Professional attitude and appearance
- Ability to multi-task and be detail oriented
- Capable of handling difficult situations
- Strong sense of customer service
- Strong computer skills
- Professional phone etiquette
- Excellent typing skills
- Team Player attitude
- Flexibility with prioritizing work
- Friendly and outgoing personality
- Highly dependable
- Ability to work mandatory overtime as needed
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