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Why is it so surprising these days when someone you encounter is simply…nice?  The drive through cashier with the warm smile, the client with the heartfelt thank you, or the older gentleman who holds the door open all make me stand up and take notice.  As we go about our busy days, is it really that difficult to be nice to those we encounter?  I’m as guilty as anyone for just wanting to run an errand and not have to look at or talk to anyone…I just want to get in and get out.  Do our clients or employees feel we treat them the same way?  Are we so transaction based in our daily encounters that we forget what it is like to share a smile or a laugh?

Let’s not forget the power of simply being nice.  People like nice people.  And people do business with people they like.  It’s as simple as that.  So smile more, hold a door open for someone, say please and thank you, and send that hand written note.  Let each person that encounters you come away with a positive feeling because of your kindness.  Your little corner of the world will be better because of it.  As the saying goes, “It’s nice to be important but it’s more important to be nice.”

-Rachel Collins, Director of Business Development

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