Innovative Staff Solutions is growing, and we are seeking a Director of Operations to add to our team. This full-time exempt position will report to our Vice President of Operations. Ideal candidates should have proven senior management experience in a highly dynamic setting with excellent organizational, communication, and leadership skills. This position will work closely with the Executive Team to strategize and develop long-term plans that usher in new levels of success at ISS.
Responsibilities:
- Collaborate with executive-level management in the development of performance goals and long-term operational plans.
- Set strategic goals for operational efficiency.
- Directly manage a team of 2-3 Operations Manager and over 30 internal employees.
- Be involved with the hiring process and final decision making.
- Promote a cooperative work climate, maximizing productivity and morale.
- Identify opportunities for personal and professional growth and development and drive strong employee engagement with low voluntary employee turnover.
- Travel company-wide to 20+ locations with use of company vehicle as needed throughout the week.
- Analyze current operational processes and performance, recommending solutions for improvement when necessary.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
- Build and maintain strong relationships with all departments, regions and clients to make decisions regarding operational activity and strategic goals.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
- Uphold organizational policies and standards.
- Work closely with Human Resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.
Requirements:
- 4-year degree or equivalent experience with 5+ years Senior Leadership experience.
- Proficiency in Microsoft Office products.
- Professional appearance and demeanor.
- Travel weekly with use of company vehicle with all travel expenses accommodated.
- Experience with opening new locations and managing multiple locations.
- Superior knowledge of multiple operational functions and principles, including finance, customer service and employee management.
- Proven ability to plan and manage operational process for maximum efficiency and productivity.
- Excellent communication and ease of presenting to small and large groups.
- High energy level to work 50+ hour work week Monday through Friday.
Compensation & Benefits:
Innovative Staff Solutions provides our employees with competitive wages based on qualifications and experience as well as a generous benefit package including:
- Medical, Dental, Vision, Life Insurance and Disability
- Employee Assistance Program
- Paid Time Off/Paid Holidays
- Referral Plan
- Flexible Spending Account
- 401k with up to 4% company match
- 90-day structured training program with continuing education
- Relocation benefits could be provided for the right candidate.
About ISS:
Innovative Staff Solutions is a family-owned, full-service, staffing company that has been in business for over 30 years. Rooted in the commitment to provide 5-star customer service, ISS now operates more than 25 current locations throughout Illinois, Indiana, Kentucky, Wisconsin and Missouri.
Innovative Staff Solutions is committed to giving back to the communities that we serve through charitable donations and giving of our time and effort. ISS employees are provided opportunities to participate in team outreach projects as well as guidance and recognition for individual contributions within their area.
ISS is a dynamic organization lead by dedicated professionals that are committed to exceeding expectations and overcoming obstacles. Its foundation is based on 5 pillars: People, Integrity, Innovation, Service, and Teamwork. With unparalleled skill and expertise in the industry, ISS is committed to constantly improving the experience for its customers and employees alike.
EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.